Holiday Hours in PMI
Holiday hours (paid holidays / paid time off) should not be entered into PMI. Only hours that were actually worked, whether regular or overtime, are reported…
Labor cockpit · Troubleshooting
Topic
Labor cockpit
Labour cockpit – Understanding Smart MTD vs. Smart Month-End Hours
Smart MTD hours (month-to-date) and Smart Month-End hours represent different time perspectives of the same Smart forecast. Smart MTD shows the cumulative Smart hours up to…
Labor cockpit · Troubleshooting
Why can’t I see the “ Add Note ” icon in a department’s Schedule table?
In one cockpit the Schedule table shows no note icon beside the daily hours, while other departments do show it.
Labor cockpit · Troubleshooting
Scheduled Horizon Misunderstanding
The Scheduled Horizon setting often leads to confusion. Adjusting it does not affect the import of hours from your Timekeeping System (TKS). It only determines how…
Labor cockpit · Troubleshooting
How does PMI handle departments with zero historical data when calculating SMART-schedule guidance
If a department has no historical data , PMI cannot use its SMART algorithms , which rely on past patterns to suggest efficient staffing levels.
Labor cockpit · Troubleshooting
Productivity based hours
These are typically used for operational departments where productivity is the main target. When the cost driver (e.g., room nights, revenue) changes, PMI automatically recalculates the…
Labor cockpit · Troubleshooting
Why are my SMART hours a straight line?
If your SMART forecast displays a flat line—such as 3 hours per day—it typically indicates that the system is constrained by specific settings, preventing dynamic adjustments…
Labor cockpit · Troubleshooting
I can’t enter the closing value for food inventory
In PMI, the Closing inventory value for one month automatically becomes the Opening inventory value for the following month. If the field appears locked or non-editable,…
Labor cockpit · Troubleshooting
Why can’t I edit rates for a past month?
Issue: You're trying to change rates (or other values like hours, productivity, or labor costs) for a past month in PMI—like April—but the fields are locked…
Labor cockpit · Troubleshooting
What happens when forecasts remain at Staffing-guide defaults?
If a department's forecast isn't updated and remains at the staffing-guide default beyond the expected deadline, the PMI Adoption Index will indeed display this as a…
Labor cockpit · Troubleshooting