How to compare TKS hours with hours in PMI
To compare actual worked hours from your Timekeeping System (TKS) with the scheduled/planned hours in PMI , use the Labor Cockpit:
Labor cockpit · Troubleshooting
Topic
Labor cockpit
How to check if schedules match the demand forecast
To make sure your schedules reflect the current demand, do a quick visual check in the Labor Cockpit:
Labor cockpit · Troubleshooting
Understanding the Scheduled Horizon and Graph Lines
The Scheduled Horizon in PMI shows how far into the future schedules are active and where PMI's SMART forecast begins.
Labor cockpit · Troubleshooting
Why is there a big difference in SMART hours between two months?
If you notice a significant difference in SMART hours between two months — like April and May — the most common explanation is a change in…
Labor cockpit · Troubleshooting
Modifying “Other hours” via Data upload center
Yes, "Other Hours" can be modified using the Data upload center in PMI. However, understanding the difference between "Other hours" and "TKS hours" is crucial:
Labor cockpit · Troubleshooting
Low SMART Hours?
If your cockpit displays unexpectedly low SMART hours, the most common cause is that the Productivity forecast is set too high.
Labor cockpit · Troubleshooting
Providing context for better insights
Issue: Users ask broad questions like "Where is my data?" or "What do these figures tell you about my productivity?" without providing sufficient context or visual…
Flash report · General issues · Home
Why is the hours total different in the table and the graph?
The difference in hours comes down to the type of forecast being displayed:
Labor cockpit · Live forecast · Troubleshooting
Key Notes for Adjusting Min/Max Settings
Effect of Changes: Changes to Min/Max settings will impact the current year and all future years but will not apply to past years. Global Application: Adjustments…
Labor cockpit · Troubleshooting
Inability to edit data for a specific period
A "frozen" screen issue could be related to period locking. This would result in an inability to make any modifications to schedules, reports, or other entries…
Labor cockpit · Schedule · Troubleshooting