PMI adoption index is dropping – Quick troubleshooting guide
Symptom: PMI Adoption Index slips below the target (8.0) or the Index trend graph shows a downward slide.
Adoption index · Troubleshooting
Topic
Troubleshooting
Why can’t I see the “ Add Note ” icon in a department’s Schedule table?
In one cockpit the Schedule table shows no note icon beside the daily hours, while other departments do show it.
Labor cockpit · Troubleshooting
GoGreen – “Green-Light” Routine
1. Banner is green? Great – data's in. If red, chase the missing file.
GoGreen · Troubleshooting
Switching the temperature from °F to °C (or back)
PMI doesn't have a separate "units" toggle; the temperature follows your personal language/locale.
Home · Troubleshooting
Generate reports in the Timesheet
If you have trouble to generate (make or create) a report in the timesheet, one common solution to try is checking your view settings. Specifically, make…
PMI planning · Troubleshooting
Scheduled Horizon Misunderstanding
The Scheduled Horizon setting often leads to confusion. Adjusting it does not affect the import of hours from your Timekeeping System (TKS). It only determines how…
Labor cockpit · Troubleshooting
SSO login
Single Sign-On (SSO) simplifies the login process by allowing you to access PMI with your organization's credentials without needing a separate password for PMI. Here is…
Personal settings · Troubleshooting
Language settings in PMI
PMI supports a limited number of interface languages. To change your display language:
Personal settings · Troubleshooting
Password reset from the login page
How to Reset Your Password: Resetting your password in PMI is straightforward. Follow these steps:
Personal settings · Troubleshooting
Adding a New Hotel / Chain in PMI R&P
Setting up a brand-new property or chain in PMI R&P involves creating secure interfaces, data mappings, and back-end automations. For data-protection and platform-stability reasons this process…
Troubleshooting · User administration