The planning cycle in PMI (Productivity Management Intelligence) normally starts towards the end of each month and follows a series of structured steps. Setting productivity targets is the second step in this monthly cycle and is the responsibility of the general...
A good way to set a productivity goal (target) is to use last year as a reference and see if you can achieve similar or better productivity this year. Budget is also a reference, as we don’t want to be less productive than what we have budgeted. This would negatively...
Productivity is calculated by dividing the output in a department (i.e. revenue, rooms occupied, covers) with the number of hours paid for. We differentiate between total productivity, that takes the output divided by the total hours, and operational productivity,...