general manager

Onboarding roles overview

Onboarding roles overview

PMI offers a range of roles tailored to various operational functions within the hospitality industry. Each role has a dedicated onboarding guide to facilitate seamless integration into the system. Below is an overview of these roles, along with links to their...

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PMI weekly meeting preparations

PMI weekly meeting preparations

What is the purpose of a PMI weekly meeting? It is PMI best practice for the general manager to hold a 15-minute PMI meeting each week with all heads of departments. The purpose of the meeting is to establish a cadence of accountability that ensures each head of...

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GM Introduction to PMI

GM Introduction to PMI

What is PMI? PMI is a forecasting and resource management tool that enables you to easily manage resources such as labor, food, and energy to improve consistency in guest service and productivity – thus minimizing costs. It is designed help you excel in a management...

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