Topic

faq

Explore related guidance from the PMI Knowledge Base.

KB Article

What are Pickup statistics?

Pickup Statistics show how your on-the-books figures (booked rooms, rates, revenue, etc.) change over time. They help you track increases or decreases in different segments and…

Live forecast

KB Article

What are productive and non-productive hours?

Productive hours are paid hours for work connected to a department. Non-productive hours are a paid absence, i.e., there is a cost for the hours although…

Cockpit

KB Article

What are RevPAR and TrevPAR?

RevPAR Stands for Room Revenue Per Available Room and TrevPAR stands for Total Revenue Per Available Room.

Benchmarking

KB Article

What are the rates and how are they calculated?

Rates are average total labor cost per hour in the department (cockpit). It should include taxes and social charges. These are calculated by dividing the total…

Cockpit

KB Article

What are the seasons in PMI?

Seasons in PMI are automatically defined periods that group together historical dates with similar booking behavior or activity levels. They help PMI make accurate forecasts by…

Live forecast

KB Article

What comparative (data) should I use?

The first time you set up a plan we would normally advise using last year's actual data as long as it had a fairly normal business…

KB Article

What do I enter in the Purchase column?

Manually enter the total value of your food purchases as a lump sum in the Purchase column on the day they are delivered, excluding VAT.

Food cost

KB Article

What do the colors on the Cockpits mean?

The green plus sign means that the Cockpit is updated and is using fewer hours than the forecasted productivity target or hours, month to date.

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