faq

What are covers?

What are covers?

Covers are the number of guests served in restaurants, bars, and M&E at some properties. Please note that beverages are not commonly counted as covers.

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What is a revenue driver?

What is a revenue driver?

A revenue driver is used to forecast/predict revenue or covers in a profit center. A revenue driver looks at what drives the revenue or level of activity in a department. Different departments can have different revenue drivers such as guests, rooms, and revenue. When...

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How do I enter the labor costs?

How do I enter the labor costs?

There are three ways to enter labor costs: In the budget and forecast module, on the far right-hand side of a labor department, you can enter the expected average rate per hour. This will amount to a total labor cost depending on expected/worked hours. You can work...

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How do I set a productivity goal?

How do I set a productivity goal?

A good way to set a productivity goal (target) is to use last year as a reference and see if you can achieve similar or better productivity this year. Budget is also a reference, as we don’t want to be less productive than what we have budgeted. This would negatively...

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How can I see what the current cost driver is?

How can I see what the current cost driver is?

The cost driver is what drives the labor cost/hours in a department. The cost driver is what gives the department work to do. This could be room nights for the housekeeping department or revenue/covers for a restaurant outlet.  When hovering the mouse over the figures...

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