Live forecast warning for One-Off events
Issue: Some dates in the Live forecast may show a red warning triangle, indicating that PMI prediction could not generate an automated forecast...
Troubleshooting
How to compare TKS hours with hours in PMI
To compare actual worked hours from your Timekeeping System (TKS) with the scheduled/planned hours in PMI, use the Labor Cockpit: Steps to Check:...
How to check if schedules match the demand forecast
To make sure your schedules reflect the current demand, do a quick visual check in the Labor Cockpit: What to Look For: Blue bars: Represent...
F&B insights report looks incorrect or empty?
If your F&B insights report looks incorrect, shows missing values, or doesn’t reflect recent activity, try the steps below before escalating....
What Is the Staff module in PMI?
The Staff module is used to manage and maintain the staffing structure for each department, including roles, salary levels, and hourly cost...
Live forecast shows zero despite formula setup
Issue: Some accounts in the Live Forecast column show 0 even though formulas exist. This is sometimes seen when: The formula appears present but...
Requesting user access in PMI
General access request (non-Radisson users): Access changes in PMI can only be made by designated system administrators within your...
Breaking down RevPAR in PMI: ADR vs. Occupancy
If you notice a drop in RevPAR (Revenue per Available Room) and want to identify whether it's due to ADR softness, lower occupancy, or event...
Accessing Group and Chain view in the adoption index
To access Group view or Chain view in the PMI Adoption Index (or GoGreen index): From the Home screen, click the PMI adoption index tile (found...
Using staffing guide values as temporary productivity targets
Using Staffing Guide Values as Temporary Productivity Targets To use Staffing Guide values as temporary productivity targets in PMI: Go to the...