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Live forecast

How to change available rooms in PMI

If you need to change the number of available rooms in PMI, do it in Live Forecast. How to do it Open Live Forecast Go to Tools Select Available Rooms Enter the updated number of rooms for the relevant dates Save Use this when rooms are temporarily unavailable, for example during renovation, out-of-order periods, or temporary...

Why are some numbers purple, blue, red or orange (amber) in the Live Forecast?

Live Forecast Color Legend (forecast table) Note: This color legend applies only to the values shown in the Live Forecast table. Other views in PMI, such as Sense Check or alert panels, may use similar colors with different meanings. Colors in the Live Forecast table help you quickly understand how a forecast value was created and whether it requires attention. These colors apply to the...

Live Forecast does not match OTB

If Live forecast shows a large gap versus OTB (e.g. OTB = 97 RN and Live = 37 RN), first check the update method. Go to: Live forecast → Tools → Configuration settings Under Live forecast update method, verify: Auto: Updates when new external file is imported Auto: PMI prediction updates daily ✅ (recommended if you do not import forecast files) If “Updates when new external file is imported”...

How manual pickups affect Food Revenue when F&B Live Forecast runs on Total level

When the F&B Live Forecast is configured to forecast Total Revenue, any manual pickups are applied to the total Live Forecast amount for the profit center. The pickup itself is not food-specific. How Food Revenue is calculatedFood Revenue is derived from Total Revenue based on: Account mapping. Revenue accounts marked as Food define the historical food share used by PMI. Live Forecast...

Flagging one-off events

Scenario: A single day (concert, trade-fair, planned outage, etc.) will spike or dip demand. If you leave it untouched, PMI Prediction will use normal history and likely forecast too low (or too high). After the day passes PMI will auto-classify it as an outlier, but you still need an accurate forecast today for staffing and revenue planning. Step 1 – Override the day in Live Forecast Go to...

Why can’t I edit the forecast for a closed or previous period?

In PMI, forecast periods like May can become locked after a certain point to protect finalized data. If you have the right role (e.g. Operational Manager, Controller), but still can’t edit, it’s likely due to Period locking being active. What to do: Check Period Locking: Go to Advanced settings > Period locking Look for a padlock icon next to May. If it’s locked, click to unlock — this...

How to handle temporary room closures (due to renovation) in PMI

If some rooms are temporarily closed due to renovation, you can adjust your forecasts in PMI to ensure productivity and cost-driver metrics remain accurate. 1. Adjust Cost Drivers in the Forecast: To reflect reduced room availability: Go to the Revenue forecast view (under Live Forecast) Select the affected period (e.g. renovation month) In the Room nights or Available rooms field, enter the...

How to check if forecasts have been submitted for the next 3 months

If you want to confirm whether all hotels have submitted their forecasts for the next three months, the steps depend on your access level. If you have access to the Planning module: Open the Live Forecast module Use the Submit Several or Approve Several options under the Tools menu The table will show: Each property Latest forecast submission date Status (e.g. Pending, Ready, or Locked) If...

How to confirm that forecast targets are correctly applied

To ensure forecast targets are properly set and reflected in PMI — whether for a coaching session, planning review, or operational check — follow these quick steps: Check the Budget & Forecast Module Go to Budget & Forecast Select the relevant month Confirm that productivity targets and hours are entered for all departments Review the Labor Cockpit Navigate to the Labor Cockpit for...

Best practice cadence for keeping live forecasts current (for Staff planning)

To ensure your Live Forecast reflects upcoming trade-fair periods — especially for effective staffing — follow this practical cadence: Monthly Cadence: Update the Live Forecast early Make adjustments to the Live forecast in the Revenue forecast view Do this as soon as trade-fair dates or demand changes become clear, ideally before the 20th of the current month Review key dates for next month...