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Explore articles, troubleshooting guidance and PMI updates.

KB Article

What is SMART?

The SMART forecast in PMI is a daily breakdown of your monthly productivity/hours forecast . The SMART forecast allocates the month forecast to each day based…

Cockpit

KB Article

Which rights do my users need?

User rights depend on what role and what department the user should have access to. You need to decide if the user needs editing rights or…

User administration

KB Article

How do I change my password?

To change your password, enter Settings from the main menu. Here you can edit settings and preferences, including changing your password. Click here to read more…

User administration

KB Article

How do I manage users?

All user administration (adding, editing, and deactivating and deleting users) is done via the User Administration module, accessed from the main menu. You need user administration…

User administration

KB Article

Why can’t I change data in previous months?

All data in previous months is actual data. There is no need to make an estimate for something that has already happened. If you need to…

GoGreen

KB Article

When do I set up a plan?

Set up and activate a new plan when you need to pick up the latest information from Live forecast. A snapshot of Live forecast is taken…

GoGreen

KB Article

What comparative (data) should I use?

The first time you set up a plan we would normally advise using last year's actual data as long as it had a fairly normal business…