What are the rates and how are they calculated?
Rates are average total labor cost per hour in the department (cockpit). It should include taxes and social charges. These are calculated by dividing the total…
Cockpit
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Knowledge Base
Explore articles, troubleshooting guidance and PMI updates.
Why do the planned hours in the Timekeeping System (TKS) not match PMI?
The planned hours in the time keeping system are only calculated for the length of time that the Schedule Horizon is set. After that, PMI uses…
Cockpit
What is min/max hours?
The Min and Max settings allow you to set the minimum and maximum hours required in a department for each day of the week. Using this…
Cockpit
What are fixed hours?
Some departments, such as admin & general and sales, are assigned a fixed number of hours each month regardless of occupancy or activity. These fixed hours…
Cockpit
How is productivity calculated?
Productivity is calculated by dividing the output in a department (i.e. revenue, rooms occupied, covers) with the number of hours paid for. We differentiate between total…
Cockpit
What is a cost driver?
A cost driver is an operational factor in the department that effects the need for labor, whether that is guests, rooms or revenue. For example, Housekeeping…
Cockpit
Why is the total number of hours for the month too low/high?
The cockpit is only a mirror of what is imported from your timekeeping system. The first thing you need to check is whether all hours have…
Cockpit
What are productive and non-productive hours?
Productive hours are paid hours for work connected to a department. Non-productive hours are a paid absence, i.e., there is a cost for the hours although…
Cockpit
How does PMI summarize the hours?
In the cockpit, you will see three columns displaying hours. Total, Productive and Non-Productive. Productive hours are hours that have been worked and payed for. Non-productive…
Cockpit
How can I see the hours that are imported to PMI?
To check the hours imported from a time keeping system for a specific date or period, click the plus sign next to the date double, click…
Cockpit