Why are my room/guest nights wrong?
A common source of deviation when room/guest night is wrong can be because of:
Flash report
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Knowledge Base
Explore articles, troubleshooting guidance and PMI updates.
How do I edit my covers?
The easiest way to edit covers is to double click on the covers for the day, enter your number and save. If you have more than…
Flash report
How do I check what segments add to the total daily figure?
In the Flash report, if you click the + sign beside a date, you will open a summary of the segments that add to the total.
Flash report
Why is my revenue wrong?
By clicking on any actual figure (historical), a popup will show you the import from your PMS or POS system with the actual accounts imported, as…
Flash report
What is the Flash Report
The Flash report is a daily updated operation report that gives you an overview of all daily, month-to-date and month-end revenue for all departments in PMI.…
Flash report
How do I copy to Live forecast?
You can sync your current Live room forecast with last year's data, the budget, or the most recent forecast you submitted. To do this, click "Copy…
Live forecast
How to use Pickup Statistics
Review booking changes by date and segment, understand Pace Days and snapshot dates, and use the evidence to revisit your Live Forecast.
Live forecast
How do I reset the pickup for a full month?
From the Tools menu of the Live forecast module, you can choose to Reset Pick up, which will zero out the pickup columns for the remainder…
Live forecast
How do I submit my Live forecast to forecast?
Every month, usually with a deadline of the 20th to the 25th of the month, you need to freeze the forecast for the coming month or…
Live forecast
What are the seasons in PMI?
Seasons in PMI are automatically defined periods that group together historical dates with similar booking behavior or activity levels. They help PMI make accurate forecasts by…
Live forecast