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Explore articles, troubleshooting guidance and PMI updates.

KB Article

Mastering PIA chat for enhanced productivity

PIA Chat is d2o's next-generation productivity assistant, powered by GPT-5.1 and built directly into PMI. Designed for hospitality professionals, it streamlines workflows, simplifies complex data, and…

Onboarding

KB Article

How to populate history from Opera to PMI

To enable a smooth setup of PMI and import of history from Opera, the following files need to be pulled and sent to d2o:

Setup & configuration

Troubleshooting

Server error message in PMI

Encountering server errors in new PMI views like GoGreen, can be a frustrating experience that hampers your operational efficiency.

General issues · Troubleshooting

Troubleshooting

Ensuring Up-to-Date Data in PMI Predictions

Understanding when and how PMI prediction data refreshes is key to maintaining accuracy and trust in the system. Here's a brief guide:

PMI prediction · Troubleshooting

Troubleshooting

Navigating PMI Prediction Algorithm Accuracy

Having trouble with the PMI prediction algorithm? Follow these streamlined steps to identify and fix data-related issues:

PMI prediction · Troubleshooting

KB Article

Consolidation OTB overview

The main purpose of Consolidation OTB module in PMI is to give a quick overview of the total On The Books (OTB) in a chosen period…

Consolidation OTB