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Explore articles, troubleshooting guidance and PMI updates.

KB Article

PMI adoption index enhancements – April 2024

Some enhancements and updates have been made to the PMI adoption index. These enhancements simplify the page view, making it easier to understand the overall and…

PMI release notes 2024

Troubleshooting

Correct, change, register or add consumption

To register consumption, use the 'Add consumption' button within the cockpit. This allows for the input of new consumption values easily. If needing to update an…

GoGreen · Troubleshooting

KB Article

NextGen Rooms live forecast: Personal view options

This article relates specifically to the Personal view options that are on the new view of the Rooms live forecast. This new view is currently in…

Live forecast

KB Article

New page view of Rooms live forecast – 12.23

This update is a new look and feel of the Live forecast page, along with some new features to help with the daily and monthly tasks…

PMI release notes 2023

Troubleshooting

Resolving User Access and Role Changes in PMI

Management of user-related requests for some chains and properties are managed centrally and not PMI support. If this is the case for you then kindly open…

Troubleshooting · User administration

Troubleshooting

Incorrect codes in TKS

Make sure the correct codes have been used in your TKS. If the hours are still not correct after the next import, there may be an…

Labor cockpit · Time keeping system · Troubleshooting

KB Article

Video playlists

Browse PMI video tutorials by topic. Choose a video to watch it directly. Numbered tutorials can be followed in sequence; other videos can be viewed as…

Video tutorials