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Knowledge Base

Explore articles, troubleshooting guidance and PMI updates.

KB Article

How to enable Opera Cloud reports

If you do not see the option to manage scheduled reports in Opera, you need to make sure you have the correct access rights.

System integration

KB Article

A simple guide to understanding RevPOLU

Hotel leaders are constantly focused on generating revenue, but how much of that revenue truly makes its way to the bottom line? One of the critical…

General user knowledge

KB Article

Date picker enhancement – 07.24

There has been a small update to the style and usability of the date picker on some of the newer pages in PMI.

PMI release notes 2024

KB Article

KPI targets enhancement – 07.24

Some enhancements have been made to the KPI targets module. New data points have been added to make more KPI calculations possible.

PMI release notes 2024

KB Article

Measuring productivity in food & beverage divisions

In the dynamic environment of hotel food & beverage (F&B) divisions, accurately measuring productivity is crucial for operational efficiency and profitability. Two common metrics used are…

KPIs

Troubleshooting

Efficient Data Analysis Without Using the Query Library

If you don't use the query library, you can still take screenshots and ask questions. The bot remembers the last 5 interactions, allowing you to ask…

General issues · Troubleshooting

KB Article

PMI glossary

Within PMI, there are some terms and abbreviations used that may be unfamiliar. Here are some of the main terms and abbreviations with definitions:

General user knowledge

KB Article

Update to NextGen Rooms Live forecast – 06.24

There has been a small update to the 'Submit from Live forecast to Forecast' tool in the new view of Rooms Live forecast. The changes only…

PMI release notes 2024