Scroll bar not working on Mac (but works on PC)

Hamburg-based RIMC Hotels & Resorts implements d2o's Productivity Management tool PMI in 16 of its hotels

Written by Geson Perry

May 15, 2025

May 15, 2025

Issue: You’re unable to scroll or see the scroll bar when using PMI on a Mac, although it works fine on a PC.

Likely Cause: This is almost always due to a macOS trackpad or mouse setting that hides or disables the scroll bar.

What to Do:

  1. Go to: System Settings → Appearance (older macOS: System Preferences → General)
  2. Check Scroll Bar Settings. Look for the setting: Show scroll bars and choose: “Always
  3. Restart your browser and try again in PMI.

Tip: PMI is fully compatible with Mac, and this issue is not caused by browser type or software bugs. Once scroll bars are set to “Always show,” the issue is typically resolved across all PMI views.

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