Problem solving

Article

Search symptoms and find clear steps toward a resolution.

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How do I calculate ARR and ADR?

ARR stands for average room rate while ADR stands for average daily rate. ARR and ADR are the same when looking at a single day, but…

Live forecast

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Goal distribution tool enhancement – 09.23

The Goal distribution tool will help you set your long-term sustainability goals. Goals will be set at a chain level by the sustainability manager.

PMI release notes 2023

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GoGreen targets explanation

GoGreen cockpits and planning pages show the monthly target consumption values for all resources compared to forecast values. These monthly targets are set for each property…

GoGreen

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KPI targets overview

KPI targets allows you to track the property's performance by comparing actuals against the set KPI targets, forecast and budget.

KPIs

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GoGreen Food waste cockpit enhancement – 08.23

An enhancement has been made to the GoGreen Food waste cockpit. This update applies to all properties that import their food waste data from eSmiley or…

PMI release notes 2023

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KPI upload tool enhancement – 08.23

A KPI upload tool was added to the Data Upload Centre, so you are now able to upload KPI's along with other types of data, including…

PMI release notes 2023

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Activity log enhancement – 07.23

The activity log view was updated to make it easier for users to verify by whom and when edits were made to certain sections of PMI,…

PMI release notes 2023

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Activity log overview

The Activity log provides an audit trail of the activity of each user within PMI at a property or chain. This includes viewing and updating of…

Administration