Problem solving

Article

Search symptoms and find clear steps toward a resolution.

KB Article

Rooms live forecast: How to work with auto Live forecast

PMI provides an automated daily revenue forecast to allow for easy and accurate revenue forecasting. It uses historical data to identify seasons and trends, and adapts…

Live forecast

KB Article

How to view KPI details

From the KPI dashboard, you are able to take a closer look at your KPIs. Click on the + sign by the Save button to open…

KB Article

KPI settings overview

To add a KPI target for a group or groups of departments, an alternative hierarchy needs to be set up.

KPIs

KB Article

KPI targets enhancement February 2024

2. Sorting options (up-down arrows in column headers) have been added in certain columns in the KPI dashboard views that allows you to sort the rows…

PMI release notes 2024

KB Article

Labor planning: How to edit

The Labor planning page in PMI is where you create monthly forecasts and budgets for labor hours and cost in each department. The monthly forecast should…

Planning NextGen

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How to link KPI targets to a cockpit

Key performance indicators (KPIs) can be used to track your performance, as an alternative to using a budget. By comparing KPIs to actual results and the…

KPIs

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KPI targets enhancement – January 2024

An enhancement has been made to the KPI targets page, making it easier to see and navigate the data.

PMI release notes 2024

KB Article

How to do a manual PMS export from HotSoft

To manually send data to PMI for a specific date, go to the "Monitors" tab in the main menu and click on "GEX Console".

Property management system

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PMI Index calculation updates for 2024

Enhancements to the PMI adoption index calculation methodology will be released on January 2nd, 2024.

PMI release notes 2024