Deleting or Removing Users in PMI
If you're having trouble deleting a user from PMI, for example, when a colleague leaves your property or their account still appears active, this issue is…
Troubleshooting · User administration
Topic
User administration
Adding a New Hotel / Chain in PMI R&P
Setting up a brand-new property or chain in PMI R&P involves creating secure interfaces, data mappings, and back-end automations. For data-protection and platform-stability reasons this process…
Troubleshooting · User administration
Requesting user access in PMI
Access changes in PMI can only be made by designated system administrators within your organization. Please contact your internal PMI admin or head office contact to…
Troubleshooting · User administration
User already exists in the “chain” but cant be found
If you receive a message stating that "the user already exists in the chain" but cannot locate them through a search, follow these steps:
Troubleshooting · User administration
Resolving User Access and Role Changes in PMI
Management of user-related requests for some chains and properties are managed centrally and not PMI support. If this is the case for you then kindly open…
Troubleshooting · User administration