If your F&B insights report looks incorrect, shows missing values, or doesn’t reflect recent activity, try the steps below before escalating. These common checks resolve most display or data issues quickly.

Check Your Filters and Slicers

• Make sure no unexpected filters or slicers are applied.
• Look for filters hidden on side panels or pages.
• Clear all filters and try again if results look off.

Refresh Your Browser

• Sometimes reports don’t load properly on the first try.
• A quick browser refresh (F5 or Ctrl+R) can help.

Make Sure Your Data Is Up to Date

• Look for a “Last refreshed” date/time on the report (often at the top right).
• If the data is old, it may not reflect today’s sales or labor inputs yet.

Check mapping

• Go to Mapping – FB PowerBI in the main menu
• Confirm the relevant departments and revenue accounts are mapped correctly