Symptom: PMI Adoption Index slips below the target (8.0) or the Index trend graph shows a downward slide. 1. Pin-point the heaviest drag Open Organization overview. The thicker the green / orange bar, the more weight that department (or routine) carries in the total score. Start with the bar named in Department to focus on – lifting that one moves the needle fastest. Tip: Skip hygiene tiles...
Symptom In one cockpit the Schedule table shows no note icon beside the daily hours, while other departments do show it. Cause That cockpit contains more than one schedule row for the same day (e.g., “Front Office – Scheduled” + “Reservation desk”).When several rows exist, PMI collapses them into a single line. The note icon only appears once you expand the day so PMI knows which row you want...
Every day 1. Banner is green? Great – data’s in. If red, chase the missing file. 2. Progress bar colour: • Red bar → already over target → find the leak today.• Amber bar → slightly above forecast → ask the team what changed.• Green bar → on pace → no action. 3. Leave a one-line comment (“Boiler fault – gas up 18 % – engineer booked”). 4. Update your tasks (tick what’s done, add new fixes)....
PMI doesn’t have a separate “units” toggle; the temperature follows your personal language/locale. Profile menu: Click your name (top-right) ▸ Settings / Personal preferences. Change language English (UK) → Celsius (°C) English (US) → Fahrenheit (°F) Save & refresh: Log out / in (or refresh the browser). The weather icon now shows the new...
If you have trouble to generate (make or create) a report in the timesheet, one common solution to try is checking your view settings. Specifically, make sure you've included all necessary parameters, such as "Include Period-End" in your report criteria. This step is often overlooked but crucial for generating comprehensive reports that match your expectations. If you're still encountering...
The Scheduled Horizon setting often leads to confusion. Adjusting it does not affect the import of hours from your Timekeeping System (TKS). It only determines how far into the future you can view data. If you’re missing data, the issue likely lies with TKS data or mapping settings, not the Scheduled Horizon. There are visual differences in the appearance of the Today and Scheduled Horizon...
Single Sign-On (SSO) simplifies the login process by allowing you to access PMI with your organization’s credentials without needing a separate password for PMI. Here is how it works: Navigate to the PMI login page, there you should see an option for Single Sign-On or a similar SSO login button. Click that SSO button and you will likely be redirected to your organization’s standard login...
How to Reset Your Password:Resetting your password in PMI is straightforward. Follow these steps: Log in to PMI and navigate to the Main Menu. Select Settings from the menu options. On the Settings page, locate the option to Change Password. Enter your current password, then type your new password, ensuring it meets the security requirements. Click Update to save your changes. Your password...
PMI supports a limited number of interface languages. To change your display language: Go to Settings → select your Default Property. Under User Information, locate the Language dropdown. Choose from the available options: English UK, English US, German, Norwegian, Danish, or Swedish. Save your settings and refresh PMI for changes to take effect. However, the PIA chat understands and responds...
Setting up a brand-new property or chain in PMI R&P involves creating secure interfaces, data mappings, and back-end automations. For data-protection and platform-stability reasons this process can only be performed by d2o’s implementation team. What you can do Supply the property’s fact sheet, PMS/POS interfaces, time-keeping details, and go-live timeline. What we must do for you Create...