If you need to update covers on a past date, use the Flash Report instead of Live Forecast. Follow these steps: Navigate to the Flash Report. Select the historical date you wish to edit. Click on the Edit tool (Pen icon). Manually adjust the covers as needed. Save your changes. Note: Live Forecast is designed for adjusting future covers. Flash Reports handle updates for historical data, such...
What is GDT? The GDT helps set long-term sustainability goals at the chain level, breaking them down into property-specific and monthly targets. These targets are visible in the GoGreen cockpit and Planning pages. Goal Targets Not Displaying Ensure that goals have been properly set and distributed at the chain level. Check if the property has the required data, such as historical usage and...
In PMI, the Flash Report provides a daily overview of revenue figures, both actual and forecasted, across all departments. Users may encounter situations where the Flash Report displays zero On the Books (OTB) data for specific dates leading to concerns about data accuracy. Clarifying OTB in Flash ReportsIt’s important to note that the Flash Report does not directly display OTB figures....
Key Points to Remember: Budget & Forecast Module changes totals on a monthly basis only. Flash Report allows you to edit historical values. Live Forecast allows you to edit future values (including today and tomorrow) by switching to “manual.” Steps to edit revenue for historical dates (Past) Open the Flash Report. Expand or select the past date you want to edit; click the plus icon....
If you’re not seeing any labour cost for some properties in Portfolio Perspective. Explanation & Resolution: Empty Box Means No Data: In Portfolio Perspective, if a box is empty, it indicates that there are no actuals recorded for that metric. In this case, no labour cost data exists for the property. Simplified View: While PIA offers many options, the intention is to keep the display...
This is not an error - it’s expected behavior. In PMI, the Save button acts as an on-screen indicator of whether any changes have been made: When changes are made, the button becomes active (blue) — prompting you to save. Once you’ve clicked Save, or if no changes have been made, the button returns to its grey (disabled) state. This visual cue ensures users don’t accidentally re-save...
Ensure that revenue linked to each account is accurately mapped and displayed in PMI. Start by reviewing the Flash Report to confirm that imported data aligns with your expectations. When hovering over a figure in the Flash Report, the tooltip will display: The actual accounts imported from your PMS (Property Management System) or POS (Point of Sale) system. The associated revenue for each...
If your cockpit displays unexpectedly low SMART hours, the most common cause is that the Productivity forecast is set too high. Why This Happens: The SMART forecast is calculated by dividing the primary cost driver forecast by the Productivity forecast. When the Productivity forecast is inflated, the resulting SMART hours decrease. What to Do: Review the Productivity Forecast: Check that the...
d2o, short for Deadline2Online, founded in Norway in 2000 by CEO Young N. Nguyen, d2o embraces Scandinavian values of sustainability, shifting hoteliers from deadline-driven tasks to real-time resource optimization. Led by COO Hoang Nguyen, VP of Strategic Initiatives Henrik Gerdin, and CFO Laurence Massem, the team fosters innovation and simplicity while supporting over 10,000 hoteliers...
Issue: Users ask broad questions like “Where is my data?” or “What do these figures tell you about my productivity?”without providing sufficient context or visual input. If you're unsure why specific data or insights aren't displaying as expected, ensure your query includes enough context. You can also use the Query Library, which offers premade queries tailored to common needs—screenshots...