The Timesheet report doesn’t flag issues directly, but there are a few on-screen cues that can help you identify if something’s off — particularly when viewing last-year hours. Visual Cues & Hover Tooltips Hover over a cell in the Months or Year view: A tooltip popup will appear showing the breakdown, including last-year hours (if available). If the tooltip is missing data or shows...
GoGreen helps you track and manage sustainability data across departments. If you’re unsure which menu to use or where to find specific views like HoD comments — this article is for you. How to Open GoGreen From the main left-side menu, click GoGreen.This opens a sub-menu with three options: 1. Home – the main dashboard Shows all cockpits as tiles (Water, Energy, Food Waste, etc.) Ideal for...
In PMI, comments made by Heads of Departments (HoDs) are typically entered directly within their respective departmental cockpits, such as Labor or Revenue cockpits. These comments are specific to each department and day, providing context or explanations for variances between forecasts and actuals. Currently, PMI does not offer a centralized dashboard to view all HoD comments across...
Issue: You’re unable to scroll or see the scroll bar when using PMI on a Mac, although it works fine on a PC. Likely Cause: This is almost always due to a macOS trackpad or mouse setting that hides or disables the scroll bar. What to Do: Go to: System Settings → Appearance (older macOS: System Preferences → General) Check Scroll Bar Settings. Look for the setting: Show scroll bars and choose:...
If your F&B insights report looks incorrect, shows missing values, or doesn’t reflect recent activity, try the steps below before escalating. These common checks resolve most display or data issues quickly. Check Your Filters and Slicers Make sure no unexpected filters or slicers are applied. Look for filters hidden on side panels or pages. Clear all filters and try again if results look...
If you notice a drop in RevPAR (Revenue per Available Room) and want to identify whether it's due to ADR softness, lower occupancy, or event timing, PMI provides built-in KPI tiles to help: ADR (Average Daily Rate): Reveals pricing trends and helps determine if reduced room rates are driving lower revenue. Occupancy Rate: Indicates the percentage of rooms sold, helping you spot drops in...
Changing a property name in PMI isn’t something users can do themselves. Property names are tied to the system hierarchy and managed centrally by d2o. If you need to change the name of a property, please contact d2o Support or your PMI administrator. They will make the necessary adjustments on your behalf.
Consolidated Views allow you to group properties or brands (e.g., 5-star, regional, or discount chains) and compare their performance across departments. Step-by-Step Guide Set Up Productivity Departments (Benchmarking Module) Go to Benchmarking in the side menu. Activate the Productivity radio button at the top. Click Tools → Setup Sources. Create a Productivity Department by selecting a...
In legacy PMI views — such as Management Perspective, Flash Report, Benchmarking, Portfolio Perspective, Schedule, and Labor Cockpits — tables are static. This means you cannot: Add new columns (e.g., “Yesterday’s Forecast”) Move columns around Resize or sort columns manually These views are fixed by design and don’t support user-level customization. Where Table Customization Is...
This is not an error - it’s expected behavior. In PMI, the Save button acts as an on-screen indicator of whether any changes have been made: When changes are made, the button becomes active (blue) — prompting you to save. Once you’ve clicked Save, or if no changes have been made, the button returns to its grey (disabled) state. This visual cue ensures users don’t accidentally re-save...