SSO login
Single Sign-On (SSO) simplifies the login process by allowing you to access PMI with your organization’s credentials without needing a separate...
Budget & forecast
Language settings in PMI
PMI supports a limited number of interface languages. To change your display language: Go to Settings → select your Default Property. Under User...
Password reset from the login page
How to Reset Your Password:Resetting your password in PMI is straightforward. Follow these steps: Log in to PMI and navigate to the Main Menu....
How to contact d2o support
If you’re experiencing an issue in PMI, you have several ways to reach our support team: Use the PIA Chat Support Blade (if it is enabled) If PIA...
Adding a New Hotel / Chain in PMI R&P
Setting up a brand-new property or chain in PMI R&P involves creating secure interfaces, data mappings, and back-end automations. For...
How do I remove an account in PMI Planning?
Important: Accounts that already hold any data (actuals, budget, forecast) cannot be deleted outright. In PMI we de-activate them so they no...
How to create a chain-level report in Planning
When you build a report in Planning → Report setup, PMI lets you decide who can see and run it.The key setting is the owner / scope of the...
Quick-reference: spotting trouble before it hurts the bottom-line
For General Managers (GM) Focus on these three tiles or views every morning 1. GM Daily Digest ▸ “Key insights” panel Any insight highlighted in...
What does “Display per unit” do in the percent block?
The "Display per unit" checkbox in the Percent block changes how percentages are calculated and shown. Instead of calculating percentages based...
What does “Factor” mean in the value block?
In PMI’s Planning module, the “Factor” option allows you to automatically multiply values from other lines — instead of entering a fixed value or...