More than 1000 properties are d2o customers
The d2o customer base continues to grow steadily Here is a snapshot as we head into Q4 2025: 1,000+ hotel chains and properties across multiple...
Troubleshooting
Last Year productivity shows as 0 in Budget & Forecast Issue
The Last Year productivity column in Budget & Forecast may display as 0.00, even though actuals (hours, room nights, revenue) exist for the...
PMI navigation — 3 levels to remember
About PMI Modules and Navigation PMI is structured into modular components to help users navigate tasks efficiently. Understanding how modules,...
Flagging one-off events
Scenario: A single day (concert, trade-fair, planned outage, etc.) will spike or dip demand. If you leave it untouched, PMI Prediction will use...
Which department should I fix first in the PMI Adoption Index dashboard?
Use the “Weight (high → low)” view and follow this checklist in the PMI adoption index. Colour only shows how far off-target a department...
PMI adoption index is dropping – Quick troubleshooting guide
Symptom: PMI Adoption Index slips below the target (8.0) or the Index trend graph shows a downward slide. 1. Pin-point the heaviest drag Open...
Why can’t I see the “ Add Note ” icon in a department’s Schedule table?
Symptom In one cockpit the Schedule table shows no note icon beside the daily hours, while other departments do show it. Cause That cockpit...
GoGreen – “Green-Light” Routine
Every day 1. Banner is green? Great – data’s in. If red, chase the missing file. 2. Progress bar colour: • Red bar → already over target → find...
Switching the temperature from °F to °C (or back)
PMI doesn’t have a separate “units” toggle; the temperature follows your personal language/locale. Profile menu: Click your name (top-right) ▸...
Generate reports in the Timesheet
If you have trouble to generate (make or create) a report in the timesheet, one common solution to try is checking your view settings....
