Browse

Knowledge Base

Explore articles, troubleshooting guidance and PMI updates.

KB Article

How to do a manual PMS export from HotSoft

To manually send data to PMI for a specific date, go to the "Monitors" tab in the main menu and click on "GEX Console".

Property management system

KB Article

PMI Index calculation updates for 2024

Enhancements to the PMI adoption index calculation methodology will be released on January 2nd, 2024.

PMI release notes 2024

KB Article

User roles explanation

PMI user access is managed in the User administration module. Users in PMI are assigned one primary role, which defines their core permissions. Additional add-on roles…

Administration

KB Article

Live forecast enhancement: Editing ARR values -12.23

The display of where edits can be made for ARR will now be contingent on the configuration setting selected for the period under 'Use ARR pickup…

PMI release notes 2023

KB Article

Rooms live forecast: monthly routine overview

Each month, the Live forecast should be submitted to the Forecast. This ensure that the Forecast is up to date with the latest changes and expectations.

KB Article

NextGen Rooms Live forecast overview

The Rooms Live forecast in PMI is a daily revenue forecast which allows you to forecast room nights and average room rate (ARR), which then gives…

Live forecast