Sick leave short-term hours view option in Benchmarking
You can now choose to view 'Sick leave short-term' hours as a separate column in Benchmarking.
Benchmarking · What's new in PMI
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Explore articles, troubleshooting guidance and PMI updates.
Why CoE screenshots can look “empty” when you inspect them
If you've noticed that screenshots captured in CoE appear blank/empty when you open or inspect them, this is expected behavior for Power BI views .
Troubleshooting
How to set up sources in Benchmarking (Productivity display)
This guide explains where to find the source information used for the columns in the Productivity display in Benchmarking. It also shows how to add new…
Benchmarking
Benchmarking release note – Using the Cockpit’s primary cost driver 12.25
Benchmarking Productivity Setup sources has been updated to use the same primary cost driver as the Cockpit. This makes it easier to keep your performance analysis…
PMI release notes 2025
Release note: Non-rooms Live forecast using PMI prediction
The Non-Rooms Live forecast helps you plan and monitor expected non-room revenue and activity drivers, such as food and beverage or other ancillary areas. It combines…
PMI release notes 2025
Non-rooms Live forecast using PMI prediction
Non-Rooms PMI Prediction provides an automated daily forecast for non-room revenue and activity drivers. It helps you build a more accurate Live Forecast by identifying patterns,…
Live forecast
How to contact d2o support
If you're experiencing an issue in PMI, you can reach our support team:
Home · Troubleshooting
Why rows turn green, red, blue or grey in the account mapping table
The Account Mapping Table uses color indicators to help you quickly understand the status of each row and determine whether any action is required. PMI does…
Mapping accounts · Troubleshooting
Can’t find RevPOLU in the Flash report
Flash focuses on pacing and performance for each revenue centre using Forecast, Budget, and Last Year as comparison points. Because of this scope, the report does…
Flash report · Troubleshooting
Why PMI might feel slow today
PMI occasionally feels a bit slower when it's handling unusually large background tasks — for example, during major data imports or when running heavier forecasting recalculations.
Troubleshooting