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Knowledge Base

Explore articles, troubleshooting guidance and PMI updates.

Troubleshooting

How to change available rooms in PMI

If you need to change the number of available rooms in PMI, do it in Live Forecast.

Live forecast · Troubleshooting

What's New

KPI Targets – usability and filtering improvements

The KPI Targets page now includes several usability improvements that make it easier to navigate KPI structures and manage filters across properties and departments.

What's new in PMI

KB Article

Filtering data in PMI tables

PMI tables include a filtering component that allows you to narrow down the data displayed in a table. You can filter by one or more columns…

General user knowledge

KB Article

Hospitality Productivity and PMI – Quick overview

PMI (Productivity Management Intelligence) helps hotels manage productivity by connecting forecasting, staffing planning, operational execution, and performance monitoring. Understanding the principles behind hospitality productivity helps hotel…

PMI Management Concepts

KB Article

The Hotel Productivity Management Cycle

Productivity management in hospitality is a continuous process. Hotels operate in a dynamic environment where demand, guest behavior, and operational conditions change constantly. To maintain efficiency…

PMI Management Concepts

KB Article

Balancing Productivity, Cost Control, and Guest Service in Hotels

Hotel managers must constantly balance three important operational priorities: productivity, cost control, and guest service. While improving efficiency is important, hotels must also ensure that service…

PMI Management Concepts

KB Article

The Most Important Productivity KPIs in Hospitality

Key Performance Indicators (KPIs) help hotel managers measure how efficiently their operations are performing. In hospitality, productivity KPIs are used to track how effectively resources such…

PMI Management Concepts

KB Article

How Forecasting Drives Productivity in Hotels

Forecasting is a fundamental part of hotel operations. It allows hotels to anticipate future demand and plan resources accordingly. Accurate forecasting helps managers make informed decisions…

PMI Management Concepts