Geson Perry

Manual changes overwritten at Live forecast import

Manual changes overwritten at Live forecast import

Legacy PMI System Issue: Pickup column doesn’t “gray out” when importing Live forecasts. Cause: This is the design of the legacy PMI system. Effect: Manual changes in the pickup column will be overwritten with each import. New PMI System Preserving Manual Changes:...

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Activating PMI Automation for Room Forecasts

Activating PMI Automation for Room Forecasts

If your room forecasts are still in manual mode and you want to activate PMI automation, you can use the “Calculate Live Forecast” tool in the Live Forecast view without needing to contact support. Follow these steps: Access Live Forecast View: Navigate to the Live...

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WalkMe – Step-by-step guidance

WalkMe – Step-by-step guidance

The step-by-step guidance previously offered within PMI through the WalkMe tool has been phased out. We have transitioned to providing support directly through our comprehensive knowledge base, instructional videos, and the enhanced capabilities of PIA chat. These...

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PIA – Productivity Intelligence Aid

PIA – Productivity Intelligence Aid

PIA stands for Productivity Intelligence Aid and was the name of a support feature in PM that provided first-line support and assistance. Today we have updated that chat bot with an enhanced AI helper called PIA chat. It's a sophisticated AI-powered companion that...

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Server error message in PMI

Server error message in PMI

Encountering server errors in new PMI views like GoGreen, can be a frustrating experience that hampers your operational efficiency.  Here's what you can do: 1. Refresh Your Browser: A quick fix that works more often than you'd think. Simply refresh your browser page....

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