Problem solving

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Search symptoms and find clear steps toward a resolution.

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Pickup explanation

In the Live forecast there is a column called Pickup. This is the column used to make adjustments to your Live forecast at a daily level.…

Live forecast

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Segment OTB

This summary helps you to get a quick overview of your bookings on the books for a certain period. The Segment OTB report displays on-the-books data…

Live forecast

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Revenue driver explained

A revenue driver is what drives the revenue of a department. For example, if more guests are staying at a hotel, the restaurant can expect to…

Live forecast

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Live forecast tools and personal view settings

Available Tools and View Options will vary depending on your property's Live forecast set up, the department you are viewing, and your user access rights.

Live forecast

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Live forecast overview

The Live forecast in PMI is a daily revenue forecast. It is a rolling forecast which should be updated daily depending on the latest expectations due…

Live forecast

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Split Shifts Between Departments

If needed, you can create a shift code that divides the hours between various departments.

Schedule

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Revise staff

Pro tip: Employee Number prevents accidental double‑booking across schedules.

Schedule