Problem solving

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Search symptoms and find clear steps toward a resolution.

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Flash Report Onboarding [6:27]

In this video, we're diving into the Flash Report feature in the PMI. This tool gives you daily revenue updates and forecasts, helping you keep track…

Flash report · Onboarding

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Labor Cockpit Onboarding [18:16]

We're diving into the Labour Cockpit in the PMI. This tool helps department heads manage and optimize resource hours to reduce labor costs. Let's explore how…

Cockpit · Onboarding

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How to do EMMA mapping

EMMA is a unified system used by hotels to encompass revenue management, property management, business analytics and more. All of the data imported from EMMA needs…

Mapping

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Step 2 – Set up and Integration

Below are some important actions that needs to be looked at as soon as possible for us to be able to setup PMI for your hotel.

Setup & configuration

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PMI setup for a new property

When implementing PMI at your property there are several tasks that needs to be done. In this article we describe the process for these different steps…

Setup & configuration

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Onboarding roles – Repair and Maintenance

PMI is a tool that enables you to easily manage resources such as labor, food, and energy to deliver guest satisfaction while minimizing costs.

Onboarding roles

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Share hotel

Its a functionality on the "source" side, i.e. that enables a database that wants to share one or more hotel to another database. It's only applicable…

Advanced settings

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Share group

It's a feature that enables all users to see all hotels, regardless of own hotel or user rights. It's only applicable for Benchmarking.

Advanced settings

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Period locking overview

Period locking allows you to set cut-off dates for editing data in PMI and, for GoGreen, control when imported data can update locked periods. This prevents…

Advanced settings