Problem solving
Search symptoms and find clear steps toward a resolution.
Benefits realization enablement (BRE) is designed to ensure that hospitality businesses fully realize productivity improvements. The BRE team works closely with clients, offering continuous support, training,…
General user knowledge
Sense check is a feature to help minimize errors in your data. It highlights potential errors and values that seem extreme so you can review, correct…
Live forecast
Weather normalization in the hotel industry is a process used to adjust and standardize performance metrics, such as energy consumption, to account for variations in weather…
GoGreen
Weather normalization in the hotel industry is a process used to adjust and standardize performance metrics, such as energy consumption, to account for variations in weather…
GoGreen
You should not delete or deactivate users from your property if they have access to other properties. This will remove their access to all other properties…
User administration
PIA Chat is d2o's next-generation productivity assistant, powered by GPT-5.1 and built directly into PMI. Designed for hospitality professionals, it streamlines workflows, simplifies complex data, and…
Onboarding
To enable a smooth setup of PMI and import of history from Opera, the following files need to be pulled and sent to d2o:
Setup & configuration
PMI adoption index
Founded in Norway in 2000, d2o has spent more than two decades helping hospitality leaders improve the way they plan, manage resources, and turn operational decisions…
Miscellaneous
The main purpose of Consolidation OTB module in PMI is to give a quick overview of the total On The Books (OTB) in a chosen period…
Consolidation OTB
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