Environmental Sustainability in Hotels – Foundation
Environmental sustainability refers to development that meets present needs without compromising the ability of future generations to meet their own needs. It is one of the…
GoGreen
Problem solving
Article
Search symptoms and find clear steps toward a resolution.
GoGreen – Data Integration & Insights (Overview)
GoGreen is designed to integrate sustainability data from multiple sources and convert it into clear, actionable environmental insights. The platform supports standardized data inputs while remaining…
GoGreen
How to set up sources in Benchmarking (Productivity display)
This guide explains where to find the source information used for the columns in the Productivity display in Benchmarking. It also shows how to add new…
Benchmarking
Benchmarking release note – Using the Cockpit’s primary cost driver 12.25
Benchmarking Productivity Setup sources has been updated to use the same primary cost driver as the Cockpit. This makes it easier to keep your performance analysis…
PMI release notes 2025
Release note: Non-rooms Live forecast using PMI prediction
The Non-Rooms Live forecast helps you plan and monitor expected non-room revenue and activity drivers, such as food and beverage or other ancillary areas. It combines…
PMI release notes 2025
Non-rooms Live forecast using PMI prediction
Non-Rooms PMI Prediction provides an automated daily forecast for non-room revenue and activity drivers. It helps you build a more accurate Live Forecast by identifying patterns,…
Live forecast
Why don’t I see the spoon and fork icon in account mapping?
The spoon and fork icon are only available on interfaces with Revenue accounts.
Mapping
One of my colleagues no longer works here. How do I delete their PMI user and access?
When a user leaves your property, you should remove their access through the User Administration module.
User administration
Report 4 (manual export): Reservation History & Forecast (history_forecast)
This article explains how to export both past and upcoming arrivals and departures data from Opera PMS. Use it to feed PMI with detailed guest flow…
System integration
Report 3 (manual export): Trial Balance (trial_balance)
This guide explains how to export daily revenue and ledger data from Opera PMS — one file per historical date — so your PMI system can…
System integration