Scenario: A single day (concert, trade-fair, planned outage, etc.) will spike or dip demand. If you leave it untouched, PMI Prediction will use normal history and likely forecast too low (or too high). After the day passes PMI will auto-classify it as an outlier, but you still need an accurate forecast today for staffing and revenue planning.

Step 1 – Override the day in Live Forecast

1. Go to Rooms ▸ Live Forecast.
2. Select the unusual date.
3. Switch the cell to manual and enter the room-nights and ARR you expect.

Step 2 – Save / Send to Forecast
Click Save / Send to Forecast (green button).
This locks your manual value and pushes it to Cockpits and labour tools so staffing and cost-drivers follow the adjusted forecast.

What happens next?

• During the day: all reports, RevPOLU, and staffing hours use your manual forecast.
• After the day closes: PMI will automatically decide whether that date should be flagged as an outlier. If it is, the spike won’t distort future ML forecasts—no extra action needed.

Remember: manually overriding the Live Forecast fixes today’s planning; it does not teach the model a new pattern. Only the outlier engine—run after actuals arrive—decides whether to exclude the date from future history.