Several improvements and new tools were recently added to Live forecast to improve prediction handling and forecast reset functionality. 1. Update prediction when changing from manual to auto This improvement applies to: All Rooms Live Forecast departments Non-Rooms departments with the Prediction module activated When a day is changed from manual back to auto (robot icon), PMI will now...
Express planner now enables more accurate labor planning by allowing you to define a separate data source for splitting in-house and outsourced hours. This ensures the labor distribution better reflects your actual staffing structure, while continuing to automate revenue and labor planning. At a glance New key features of the enhancement: Define a dedicated source for splitting labor hours...
A new Layout options section has been added to Personal view options, allowing you to customise how KPI data is displayed. Your preferences apply automatically across all properties you can access. Why this matters You can choose how KPI variance is displayed, automatically include the Month-to-Date column, and start with the KPI view most relevant to your role. What’s new A new Layout...
We’ve improved the PIA chat window with a new resize handle, giving you more control over how much space the chat uses on your screen. A visible resize handle is now always available on the edge of the chat window. You can now: Drag the handle to make the chat window wider or narrower Adjust the size to better view longer responses and content Default width The chat opens at the standard...
We’ve added a new Contact Support feature to make it easier to get help when you need it. How it works You can now start the support process in two ways: Type “contact support” in chat to automatically trigger the support flow. Click the “Contact support” link located under any response. Once initiated, the support flow will guide you through a few quick steps: Describe your issue so our team...
Edit Guest nights factors Improvement Guest nights factors are now managed in a single tool, ensuring consistent guest calculations across Live forecast, Budget & Forecast, and Revise forecast. Introduction The Guest nights factor logic in Live forecast has been redesigned to remove inconsistencies, eliminate conflicting editing paths, and provide a clearer link between room nights and...
Hours and rates maintained in Budget & Forecast can now automatically populate the Staff view in Profit & Loss. Once configured, the Hours and Rate rows in the Staff module are automatically populated, ensuring staffing data in Profit & Loss reflects the latest budget and forecast labor values. What has changed You can now configure the P&L Staff module to automatically...
The KPI Targets page now includes several usability improvements that make it easier to navigate KPI structures and manage filters across properties and departments. Note: As part of this update, the page layout and filtering experience have been improved. Some elements may appear slightly different from earlier versions. At a glance This update includes: Improved page header and navigation...
View and manage arrivals, departures, and stay-over statistics directly in Budget and forecast. Arrivals, departures, and stay-over statistics are now available in the Budget and forecast module. This allows you to review monthly totals and adjust them when needed, helping you better align operational statistics with your revenue and room forecasts. Why is this useful? Get a quick...
We’re excited to announce that PIA, your PMI chatbot, is now available to all users! You can access PIA Chat anytime via the “Ask PIA” icon in the top-right corner of your screen. Powered by GPT-5.1, PIA delivers faster, smarter, and more context-aware answers to help you navigate PMI, understand features, and find exactly what you need—right when you need it. We’d love your feedback! 👍👎...