General access request (non-Radisson users): Access changes in PMI can only be made by designated system administrators within your organization.Please contact your internal PMI admin or head office contact to request access. If you’re unsure who to contact, reach out to your direct manager or regional support team. Radisson Hotels – Standard procedure If the request comes from a Radisson...
If you notice a drop in RevPAR (Revenue per Available Room) and want to identify whether it's due to ADR softness, lower occupancy, or event timing, PMI provides built-in KPI tiles to help: ADR (Average Daily Rate): Reveals pricing trends and helps determine if reduced room rates are driving lower revenue. Occupancy Rate: Indicates the percentage of rooms sold, helping you spot drops in...
To access Group view or Chain view in the PMI Adoption Index (or GoGreen index): From the Home screen, click the PMI adoption index tile (found in the left-hand menu under PMI R&P) Inside the Adoption Index dashboard, look for the View selector in the top-left corner Choose between: Property View (default) Group View Chain View Access control Group and Chain views are only available to...
Using Staffing Guide Values as Temporary Productivity Targets To use Staffing Guide values as temporary productivity targets in PMI: Go to the Budget & Forecast module Manually enter the staffing-guide values for each department and period Click Save to apply Staffing Guide values appear as green lines in the Labor Cockpit and are based on historical data and forecasted activity. These...
When head-office targets aren’t yet available, use the Staffing Guide baseline as your fallback value. This baseline is calculated using PMI’s internal logic based on historical data and current cost drivers. If the Staffing Guide baseline leads to a lower RevPOLU than last year, consider setting a higher productivity target manually to maintain momentum and drive continuous...
If your SMART schedule isn’t updating as expected after clicking Save (which causes the Save button to turn grey), here are key steps to verify and resolve the issue: Confirm On-Screen Indicators: After saving, check for the green dashed vertical line in the schedule view. This line marks the end of the Scheduled Horizon and confirms that your updated targets have been applied. Review...
The Scheduled Horizon in PMI shows how far into the future schedules are active and where PMI’s SMART forecast begins. In Legacy Tables and Schedule Views: Red vertical line = Today Dashed green vertical line = Scheduled Horizon Beyond the green line, users can manually enter schedules. If left blank, PMI auto-generates SMART hours. In the Day-to-Day (Labor Graph) View: Dotted black vertical...
Changing a property name in PMI isn’t something users can do themselves. Property names are tied to the system hierarchy and managed centrally by d2o. If you need to change the name of a property, please contact d2o Support or your PMI administrator. They will make the necessary adjustments on your behalf.
Consolidated Views allow you to group properties or brands (e.g., 5-star, regional, or discount chains) and compare their performance across departments. Step-by-Step Guide Set Up Productivity Departments (Benchmarking Module) Go to Benchmarking in the side menu. Activate the Productivity radio button at the top. Click Tools → Setup Sources. Create a Productivity Department by selecting a...
The Index — formerly called the PMI Index and now officially known as the PMI Adoption Index—measures how effectively a property or department uses PMI to manage resources and improve productivity. A score of 8.0 is good, and 8.5 or above is considered excellent. Common Issues and what to do: Score Not Updating? The index recalculates automatically every night after midnight CET. → If you’ve...