To make sure your schedules reflect the current demand, do a quick visual check in the Labor Cockpit: What to Look For: Blue bars: Represent scheduled hours. Yellow line: Indicates the SMART Forecast, which is system-generated based on targets and cost drivers. Green dashed line: Marks the Scheduled Horizon, showing how far ahead scheduling is active Your scheduled hours (blue bars) should...
If your F&B insights report looks incorrect, shows missing values, or doesn’t reflect recent activity, try the steps below before escalating. These common checks resolve most display or data issues quickly. Check Your Filters and Slicers Make sure no unexpected filters or slicers are applied. Look for filters hidden on side panels or pages. Clear all filters and try again if results look...
The Staff module is used to manage and maintain the staffing structure for each department, including roles, salary levels, and hourly cost settings. Key Functions: Define staff roles and link them to cost accounts (e.g., Housekeeping Attendant, Receptionist) Assign hourly rates or salary levels for each role Differentiate between fixed and flexible staff Enable salary cost calculations in...
Issue: Some accounts in the Live Forecast column show 0 even though formulas exist. This is sometimes seen when: The formula appears present but doesn’t calculate Other months (e.g., June) work correctly while the current month (e.g., May) doesn’t Possible Causes: Constants set to 0% for the month in question Manual override that removed the formula for that month Missing or invalid data...
General access request (non-Radisson users): Access changes in PMI can only be made by designated system administrators within your organization.Please contact your internal PMI admin or head office contact to request access. If you’re unsure who to contact, reach out to your direct manager or regional support team. Radisson Hotels – Standard procedure If the request comes from a Radisson...
If you notice a drop in RevPAR (Revenue per Available Room) and want to identify whether it's due to ADR softness, lower occupancy, or event timing, PMI provides built-in KPI tiles to help: ADR (Average Daily Rate): Reveals pricing trends and helps determine if reduced room rates are driving lower revenue. Occupancy Rate: Indicates the percentage of rooms sold, helping you spot drops in...
To access Group view or Chain view in the PMI Adoption Index (or GoGreen index): From the Home screen, click the PMI adoption index tile (found in the left-hand menu under PMI R&P) Inside the Adoption Index dashboard, look for the View selector in the top-left corner Choose between: Property View (default) Group View Chain View Access control Group and Chain views are only available to...
Using Staffing Guide Values as Temporary Productivity Targets To use Staffing Guide values as temporary productivity targets in PMI: Go to the Budget & Forecast module Manually enter the staffing-guide values for each department and period Click Save to apply Staffing Guide values appear as green lines in the Labor Cockpit and are based on historical data and forecasted activity. These...
When head-office targets aren’t yet available, use the Staffing Guide baseline as your fallback value. This baseline is calculated using PMI’s internal logic based on historical data and current cost drivers. If the Staffing Guide baseline leads to a lower RevPOLU than last year, consider setting a higher productivity target manually to maintain momentum and drive continuous...
If your SMART schedule isn’t updating as expected after clicking Save (which causes the Save button to turn grey), here are key steps to verify and resolve the issue: Confirm On-Screen Indicators: After saving, check for the green dashed vertical line in the schedule view. This line marks the end of the Scheduled Horizon and confirms that your updated targets have been applied. Review...