To ensure your Live Forecast reflects upcoming trade-fair periods — especially for effective staffing — follow this practical cadence: Monthly Cadence: Update the Live Forecast early Make adjustments to the Live forecast in the Revenue forecast view Do this as soon as trade-fair dates or demand changes become clear, ideally before the 20th of the current month Review key dates for next month...
Issue: Some dates in the Live forecast may show a red warning triangle, indicating that PMI prediction could not generate an automated forecast for that date. This usually happens when:• There is insufficient historical data• Many historical dates for that day have been marked as outliers or excluded What to Look For: A red warning triangle appears next to the date in the Live Forecast This...
To compare actual worked hours from your Timekeeping System (TKS) with the scheduled/planned hours in PMI, use the Labor Cockpit: Steps to Check: Go to the Labor Cockpit Select the relevant department and date range Click the plus sign next to the date to expand the daily detail You’ll see: Scheduled hours (what was planned) TKS hours (what was actually worked and imported from your...
To make sure your schedules reflect the current demand, do a quick visual check in the Labor Cockpit: What to Look For: Blue bars: Represent scheduled hours. Yellow line: Indicates the SMART Forecast, which is system-generated based on targets and cost drivers. Green dashed line: Marks the Scheduled Horizon, showing how far ahead scheduling is active Your scheduled hours (blue bars) should...
If your F&B insights report looks incorrect, shows missing values, or doesn’t reflect recent activity, try the steps below before escalating. These common checks resolve most display or data issues quickly. Check Your Filters and Slicers Make sure no unexpected filters or slicers are applied. Look for filters hidden on side panels or pages. Clear all filters and try again if results look...
The Staff module is used to manage and maintain the staffing structure for each department, including roles, salary levels, and hourly cost settings. Key Functions: Define staff roles and link them to cost accounts (e.g., Housekeeping Attendant, Receptionist) Assign hourly rates or salary levels for each role Differentiate between fixed and flexible staff Enable salary cost calculations in...
Issue: Some accounts in the Live Forecast column show 0 even though formulas exist. This is sometimes seen when: The formula appears present but doesn’t calculate Other months (e.g., June) work correctly while the current month (e.g., May) doesn’t Possible Causes: Constants set to 0% for the month in question Manual override that removed the formula for that month Missing or invalid data...
General access request (non-Radisson users): Access changes in PMI can only be made by designated system administrators within your organization.Please contact your internal PMI admin or head office contact to request access. If you’re unsure who to contact, reach out to your direct manager or regional support team. Radisson Hotels – Standard procedure If the request comes from a Radisson...
If you notice a drop in RevPAR (Revenue per Available Room) and want to identify whether it's due to ADR softness, lower occupancy, or event timing, PMI provides built-in KPI tiles to help: ADR (Average Daily Rate): Reveals pricing trends and helps determine if reduced room rates are driving lower revenue. Occupancy Rate: Indicates the percentage of rooms sold, helping you spot drops in...
To access Group view or Chain view in the PMI Adoption Index (or GoGreen index): From the Home screen, click the PMI adoption index tile (found in the left-hand menu under PMI R&P) Inside the Adoption Index dashboard, look for the View selector in the top-left corner Choose between: Property View (default) Group View Chain View Access control Group and Chain views are only available to...