If you’ve selected FTE in the Budget & Forecast module but the system still shows Hours under productivity, here’s what to check: Possible Reasons: FTEs are centrally managed: In some cases, FTE values are uploaded or controlled by a central team (e.g., head office), which overrides local FTE input and forces the view to show hours. Toggle was not applied correctly: Double-check that the...
If you’re missing OTB (On The Books) data for a department in PMI (like Breakfast for example), here’s what to check: Step 1: Check OTB Interface Mapping Even if revenue mapping exists (e.g., for Breakfast under StayNTouch Rover_Revenue), OTB requires its own mapping. Go to Mapping > Accounts. Switch interface to StayNTouch Rover_OTB (or the relevant OTB interface). Verify that Breakfast...
If your FTE looks too high, here’s what to check: Wrong row selected: Make sure you’re reading the correct FTE row. Some rows include non-productive hours (e.g., sick leave, training), which inflate the total. Standard hours mismatch: In Advanced Settings, confirm the working month setup. For example: 23 days × 8 hours = 184 hrs per person → 368 hrs for 2 people = 2.0 FTE. Min/Max hours...
PMI does not send automatic alerts for missing forecasts, but you can check the submission or status in two different modules depending on how your property is configured: Option 1: PMI P&L (Planning) – Recommended Method This is the formal submission process where forecasts are actually locked and reviewed. Steps: Navigate to: Planning → Profit & Loss → Tools → Status Select Property...
To quickly check if the revenue shown in your P&L report matches what’s in the Accounts view, and to confirm where the data is coming from (e.g., Budget, Forecast, or Live values), follow these steps: Step 1: Compare Totals Open the P&L report and note the total revenue. Then go to Planning → P&L → Accounts for the same period. Use the filter to show only Revenue accounts to...
If you want to reactivate accounts in the Planning module (e.g., accounts that were previously removed from view), follow these steps: Step-by-Step Instructions Go to the Accounts View Navigate to PMI Planning → Profit & Loss → Accounts. Make sure you’re in the Edit View (gear icon must be enabled, not grayed out). Enable ‘Show All’ Tick the box “Show All” to display both active and...
These are typically used for operational departments where productivity is the main target. When the cost driver (e.g., room nights, revenue) changes, PMI automatically recalculates the required hours to maintain the fixed productivity target. This keeps your labor plan aligned with real activity levels. What to do: Go to PMI cockpit → Select your department Click the gear icon to access...
To quickly check if the revenue in your P&L report matches the Accounts view, follow these simple steps: Step 1: Compare Totals Go to the P&L Report and note the total revenue. Then open the Accounts view for the same period. Use the filter to only show Revenue accounts — this simplifies the comparison. Check if the total matches the revenue shown in your P&L report. Tip: Click...
If you’re unsure whether certain PMI modules are enabled for your property or user role, the easiest way to check is by looking at your main menu navigation inside PMI. What to Look For:Modules will show as menu items in the left sidebar or in the top navigation menu when you click the main menu (hamburger icon). Here’s what each enabled module looks like: PMI R&P: Always visible,...
GoGreen helps you track and manage sustainability data across departments. If you’re unsure which menu to use or where to find specific views like HoD comments — this article is for you. How to Open GoGreen From the main left-side menu, click GoGreen.This opens a sub-menu with three options: 1. Home – the main dashboard Shows all cockpits as tiles (Water, Energy, Food Waste, etc.) Ideal for...