If the total hours in the Management Perspective (MP) don’t match the hours in the Schedule, it’s likely because one or more cockpits haven’t been saved. Here’s how to check: Step 1: Check for red backgrounds in Management Perspective Look for any cockpit rows with a red background in the MP table. This indicates that those departments have unsaved changes — meaning updates from the Schedule...
If you need to add or adjust historical hours in PMI (e.g. for last year), manual entry is not done in Budget & Forecast. Instead, you can use one of these two methods: Option 1: Upload hours via template (recommended) Go to Administration > Data Upload Centre. Click on Download Templates. Select and download the hours upload template. Fill in the template with your data (make sure to...
You can manually enter last year’s hours in the Timesheet Cockpit by clicking the pencil icon next to the relevant day and department. This is useful when historical data is missing or needs adjustment for benchmarking purposes. Steps: Go to the Timesheet Cockpit. Navigate to the correct department and date. Click the pencil icon to edit hours. Enter the value and click Save. Important:...
If you’re trying to reuse a formula from one account in another (e.g., from “Kitchen – Paid Holidays” to “Steward – Paid Holidays”), here’s how the paste function works in the Source Definition popup in PMI Planning: Step-by-step 1. Open the account with the formula you want to copy from Click the calculator icon next to the line (e.g., “Kitchen – Paid Holidays”). The full formula setup will...
If you’ve selected FTE in the Budget & Forecast module but the system still shows Hours under productivity, here’s what to check: Possible Reasons: FTEs are centrally managed: In some cases, FTE values are uploaded or controlled by a central team (e.g., head office), which overrides local FTE input and forces the view to show hours. Toggle was not applied correctly: Double-check that the...
If you’re missing OTB (On The Books) data for a department in PMI (like Breakfast for example), here’s what to check: Step 1: Check OTB Interface Mapping Even if revenue mapping exists (e.g., for Breakfast under StayNTouch Rover_Revenue), OTB requires its own mapping. Go to Mapping > Accounts. Switch interface to StayNTouch Rover_OTB (or the relevant OTB interface). Verify that Breakfast...
If your FTE looks too high, here’s what to check: Wrong row selected: Make sure you’re reading the correct FTE row. Some rows include non-productive hours (e.g., sick leave, training), which inflate the total. Standard hours mismatch: In Advanced Settings, confirm the working month setup. For example: 23 days × 8 hours = 184 hrs per person → 368 hrs for 2 people = 2.0 FTE. Min/Max hours...
PMI does not send automatic alerts for missing forecasts, but you can check the submission or status in two different modules depending on how your property is configured: Option 1: PMI P&L (Planning) – Recommended Method This is the formal submission process where forecasts are actually locked and reviewed. Steps: Navigate to: Planning → Profit & Loss → Tools → Status Select Property...
To quickly check if the revenue shown in your P&L report matches what’s in the Accounts view, and to confirm where the data is coming from (e.g., Budget, Forecast, or Live values), follow these steps: Step 1: Compare Totals Open the P&L report and note the total revenue. Then go to Planning → P&L → Accounts for the same period. Use the filter to show only Revenue accounts to...
If you want to reactivate accounts in the Planning module (e.g., accounts that were previously removed from view), follow these steps: Step-by-Step Instructions Go to the Accounts View Navigate to PMI Planning → Profit & Loss → Accounts. Make sure you’re in the Edit View (gear icon must be enabled, not grayed out). Enable ‘Show All’ Tick the box “Show All” to display both active and...