To compare actual worked hours from your Timekeeping System (TKS) with the scheduled/planned hours in PMI, use the Labor Cockpit: Steps to Check: Go to the Labor Cockpit Select the relevant department and date range Click the plus sign next to the date to expand the daily detail You’ll see: Scheduled hours (what was planned) TKS hours (what was actually worked and imported from your...
To make sure your schedules reflect the current demand, do a quick visual check in the Labor Cockpit: What to Look For: Blue bars: Represent scheduled hours. Yellow line: Indicates the SMART Forecast, which is system-generated based on targets and cost drivers. Green dashed line: Marks the Scheduled Horizon, showing how far ahead scheduling is active Your scheduled hours (blue bars) should...
The Scheduled Horizon in PMI shows how far into the future schedules are active and where PMI’s SMART forecast begins. In Legacy Tables and Schedule Views: Red vertical line = Today Dashed green vertical line = Scheduled Horizon Beyond the green line, users can manually enter schedules. If left blank, PMI auto-generates SMART hours. In the Day-to-Day (Labor Graph) View: Dotted black vertical...
If you notice a significant difference in SMART hours between two months — like April and May — the most common explanation is a change in the Productivity forecast. Quick Explanation SMART hours are calculated using the following formula: SMART Hours = Cost Driver ÷ Productivity Forecast So, if the Productivity forecast is lower in May, even with the same cost driver (like number of covers...
Yes, "Other Hours" can be modified using the Data upload center in PMI. However, understanding the difference between "Other hours" and "TKS hours" is crucial: TKS Hours: These are hours imported directly from your external Timekeeping System (TKS). They represent scheduled or actual hours recorded externally and synced with PMI. These hours cannot be edited directly in PMI. Other Hours:...
If your cockpit displays unexpectedly low SMART hours, the most common cause is that the Productivity forecast is set too high. Why This Happens: The SMART forecast is calculated by dividing the primary cost driver forecast by the Productivity forecast. When the Productivity forecast is inflated, the resulting SMART hours decrease. What to Do: Review the Productivity Forecast: Check that the...
Issue: Users ask broad questions like “Where is my data?” or “What do these figures tell you about my productivity?”without providing sufficient context or visual input. If you're unsure why specific data or insights aren't displaying as expected, ensure your query includes enough context. You can also use the Query Library, which offers premade queries tailored to common needs—screenshots...
The difference in hours comes down to the type of forecast being displayed: Management Forecast (Table): This is the forecast set manually by management, based on their expectations and strategic goals. It reflects planned hours to meet operational needs. SMART Forecast (Yellow Bar in Graph): Generated by PMI’s SMART system, this forecast uses machine learning and historical data to provide a...
Effect of Changes: Changes to Min/Max settings will impact the current year and all future years but will not apply to past years. Global Application: Adjustments to Min/Max hours are applied globally to the selected year, not on a month-by-month basis. Always ensure the correct year is selected before making changes.
A "frozen" screen issue could be related to period locking. This would result in an inability to make any modifications to schedules, reports, or other entries for a specific period. Check the Period Locking Settings: This issue is often related to the period locking feature in the PMI system. When a period is locked, it prevents any changes from being made for that time frame. Check the...