PMI adoption index is dropping – Quick troubleshooting guide
Symptom: PMI Adoption Index slips below the target (8.0) or the Index trend graph shows a downward slide. 1. Pin-point the heaviest drag Open...
Labor cockpit
Why can’t I see the “ Add Note ” icon in a department’s Schedule table?
Symptom In one cockpit the Schedule table shows no note icon beside the daily hours, while other departments do show it. Cause That cockpit...
GoGreen – “Green-Light” Routine
Every day 1. Banner is green? Great – data’s in. If red, chase the missing file. 2. Progress bar colour: • Red bar → already over target → find...
Switching the temperature from °F to °C (or back)
PMI doesn’t have a separate “units” toggle; the temperature follows your personal language/locale. Profile menu: Click your name (top-right) ▸...
Generate reports in the Timesheet
If you have trouble to generate (make or create) a report in the timesheet, one common solution to try is checking your view settings....
Scheduled Horizon Misunderstanding
The Scheduled Horizon setting often leads to confusion. Adjusting it does not affect the import of hours from your Timekeeping System (TKS). It...
SSO login
Single Sign-On (SSO) simplifies the login process by allowing you to access PMI with your organization’s credentials without needing a separate...
Language settings in PMI
PMI supports a limited number of interface languages. To change your display language: Go to Settings → select your Default Property. Under User...
Password reset from the login page
How to Reset Your Password:Resetting your password in PMI is straightforward. Follow these steps: Log in to PMI and navigate to the Main Menu....
How to contact d2o support
If you’re experiencing an issue in PMI, you have several ways to reach our support team: Use the PIA Chat Support Blade (if it is enabled) If PIA...
