The Last Year productivity column in Budget & Forecast may display as 0.00, even though actuals (hours, room nights, revenue) exist for the period. Symptoms In Budget & Forecast, LY productivity = 0. In Cockpit, LY hours are visible. In Live Forecast, LY cost drivers are visible. Despite this, productivity is not calculated in Budget & Forecast. Cause This might not be a bug....
If you need to add or adjust historical hours in PMI (e.g. for last year), manual entry is not done in Budget & Forecast. Instead, you can use one of these two methods: Option 1: Upload hours via template (recommended) Go to Administration > Data Upload Centre. Click on Download Templates. Select and download the hours upload template. Fill in the template with your data (make sure to...
You can manually enter last year’s hours in the Timesheet Cockpit by clicking the pencil icon next to the relevant day and department. This is useful when historical data is missing or needs adjustment for benchmarking purposes. Steps: Go to the Timesheet Cockpit. Navigate to the correct department and date. Click the pencil icon to edit hours. Enter the value and click Save. Important:...
If you’ve selected FTE in the Budget & Forecast module but the system still shows Hours under productivity, here’s what to check: Possible Reasons: FTEs are centrally managed: In some cases, FTE values are uploaded or controlled by a central team (e.g., head office), which overrides local FTE input and forces the view to show hours. Toggle was not applied correctly: Double-check that the...
You’re using the Budget version in the P&L module, but the staff-related column shows a different label—perhaps “Scheduled” or something entirely custom. Here’s why that happens and how to fix it. The Real Reason: This setting isn’t controlled in the P&L module—it’s actually configured in the Cockpit. To make the column reflect Budget hours rather than another value (like Scheduled),...
Key Points to Remember: Budget & Forecast Module changes totals on a monthly basis only. Flash Report allows you to edit historical values. Live Forecast allows you to edit future values (including today and tomorrow) by switching to “manual.” Steps to edit revenue for historical dates (Past) Open the Flash Report. Expand or select the past date you want to edit; click the plus icon....
If the forecast data in the cockpit does not match the actuals, showing discrepancies in the Monthly To Date (MTD) usage, a potential cause is that a cost driver was not forecasted, leading the system to calculate zero forecast and only display actuals. Steps to Resolve: 1. Verify Cost Drivers: Ensure all relevant cost drivers have been forecasted for the period in question.2. Update...