If you’re experiencing an issue in PMI, you have several ways to reach our support team:

• Use the PIA Chat Support Blade (if it is enabled)

If PIA Chat can’t resolve your issue, click “No,I still want to talk to support” after its suggestion. This will automatically send a support request—including your name, email, and problem description—straight to our team. Response times may vary, but we typically get back to you within an hour.

• Email: support@d2o.com
• Support Form: Submit a request here

No matter how you contact us, we’re here to help get you back on track quickly!