Symptom

In one cockpit the Schedule table shows no note icon beside the daily hours, while other departments do show it.

Cause

That cockpit contains more than one schedule row for the same day (e.g., “Front Office – Scheduled” + “Reservation desk”).
When several rows exist, PMI collapses them into a single line. The note icon only appears once you expand the day so PMI knows which row you want to annotate.

Quick fix

1. In the Schedule table, click the plus symbol to expand the date.
2. Each underlying schedule row now displays its own note icon.
3. Click the icon, type your note, Save, and collapse the day again if you like.

Tip

If you often use notes, keep the days expanded while you’re adding comments, then collapse them for a cleaner view.