Accessing the Import Status View:

1. Navigate to the main menu and select Import Status.
2. Choose your desired chain, property, status, and interface filters.
3. The view will display detailed import information for the selected property.

Troubleshooting Missing or Delayed Data:

If Interface Status is “In progress”: This indicates that data is actively being imported and is currently in the ingestion queue. It will soon “arrive” and be visible within PMI.

If data appears to be missing:

1. Use the search (magnifying glass) to drill down into the details.
2. Compare the data received with what’s displayed in PMI to ensure alignment.
3. Check for potential issues like unmapped accounts or ignored figures that may prevent data from appearing.
4. If discrepancies persist, consider performing a new import to refresh the data.