Understanding Full-Time Equivalents (FTEs) in PMI Scheduling
FTE, or Full-Time Equivalent, is a unit that measures employee workload. In PMI, FTEs can be displayed in the scheduling module instead of hours, providing a…
Schedule · Troubleshooting
Topic
Troubleshooting
WalkMe – Step-by-step guidance
The step-by-step guidance previously offered within PMI through the WalkMe tool has been phased out. We have transitioned to providing support directly through our comprehensive knowledge…
General issues · Troubleshooting
PIA – Productivity Intelligence Aid
PIA stands for Productivity Intelligence Aid and was the name of a support feature in PM that provided first-line support and assistance. Today we have updated…
General issues · Troubleshooting
Server error message in PMI
Encountering server errors in new PMI views like GoGreen, can be a frustrating experience that hampers your operational efficiency.
General issues · Troubleshooting
Ensuring Up-to-Date Data in PMI Predictions
Understanding when and how PMI prediction data refreshes is key to maintaining accuracy and trust in the system. Here's a brief guide:
PMI prediction · Troubleshooting
Navigating PMI Prediction Algorithm Accuracy
Having trouble with the PMI prediction algorithm? Follow these streamlined steps to identify and fix data-related issues:
PMI prediction · Troubleshooting
View option for information and calculation rows in the schedule
If you're having issues with the custom rows (information and calculation rows) in the PMI Schedule, here are some things to consider:
Schedule · Troubleshooting
Role requirements to be able to adjust and update a schedule
If you want to change a schedule in PMI, you usually need to be a manager, like a Department Head or Front Office Manager. You can…
Schedule · Troubleshooting
Correct, change, register or add consumption
To register consumption, use the 'Add consumption' button within the cockpit. This allows for the input of new consumption values easily. If needing to update an…
GoGreen · Troubleshooting
Resolving User Access and Role Changes in PMI
Management of user-related requests for some chains and properties are managed centrally and not PMI support. If this is the case for you then kindly open…
Troubleshooting · User administration