How to activate deactivated accounts in Planning

Hamburg-based RIMC Hotels & Resorts implements d2o's Productivity Management tool PMI in 16 of its hotels

Written by Geson Perry

May 20, 2025

May 20, 2025

If you want to reactivate accounts in the Planning module (e.g., accounts that were previously removed from view), follow these steps:

Step-by-Step Instructions

Go to the Accounts View

  • Navigate to PMI Planning → Profit & Loss → Accounts.
  • Make sure you’re in the Edit View (gear icon must be enabled, not grayed out).


Enable ‘Show All’

  • Tick the box “Show All” to display both active and deactivated accounts.
  • This will also reveal rows that are grayed out or hidden.
  • Ensure the correct department is selected (to avoid delays).


Locate the Deactivated Account

  • Use the search box to type in the account number or name.
  • You can filter multiple accounts by separating them with commas (e.g., 4101, 4305).


Re-Activate the Account

  • Once found, locate the checkbox next to the account row — this enables/reactivates it.
  • Note: You can’t “click” the row like a form — you must tick the checkbox to reactivate.


Save Your Changes

  • Click the diskette/save icon in the top right.
  • Once saved, the account will be active and visible in forecasts or budget input.


Tip:  
If you still don’t see the account or it won’t activate:

  • Make sure the account isn’t locked via period locking or hierarchy settings.
  • You may need admin rights to reactivate accounts across departments.

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