These are typically used for operational departments where productivity is the main target. When the cost driver (e.g., room nights, revenue) changes, PMI automatically recalculates the required hours to maintain the fixed productivity target. This keeps your labor plan aligned with real activity levels. What to do: Go to PMI cockpit → Select your department Click the gear icon to access...
To quickly check if the revenue in your P&L report matches the Accounts view, follow these simple steps: Step 1: Compare Totals Go to the P&L Report and note the total revenue. Then open the Accounts view for the same period. Use the filter to only show Revenue accounts — this simplifies the comparison. Check if the total matches the revenue shown in your P&L report. Tip: Click...
If you’re unsure whether certain PMI modules are enabled for your property or user role, the easiest way to check is by looking at your main menu navigation inside PMI. What to Look For:Modules will show as menu items in the left sidebar or in the top navigation menu when you click the main menu (hamburger icon). Here’s what each enabled module looks like: PMI R&P: Always visible,...
GoGreen helps you track and manage sustainability data across departments. If you’re unsure which menu to use or where to find specific views like HoD comments — this article is for you. How to Open GoGreen From the main left-side menu, click GoGreen.This opens a sub-menu with three options: 1. Home – the main dashboard Shows all cockpits as tiles (Water, Energy, Food Waste, etc.) Ideal for...
In PMI, comments made by Heads of Departments (HoDs) are typically entered directly within their respective departmental cockpits, such as Labor or Revenue cockpits. These comments are specific to each department and day, providing context or explanations for variances between forecasts and actuals. Currently, PMI does not offer a centralized dashboard to view all HoD comments across...
There are two ways to register staff and calculate personnel costs in PMI, depending on the department setup. 1. Manual Staff Entry (Fixed Cost or Non-Scheduled Departments) Use this if you’re adding staff in departments like Admin, Maintenance, or any area not driven by schedules. Steps: Go to the P&L module, and select the relevant department. Choose the “Staff” view at the top. Hover...
If your SMART forecast displays a flat line—such as 3 hours per day—it typically indicates that the system is constrained by specific settings, preventing dynamic adjustments based on activity levels. Primary Cause: Min/Max Settings The most common reason for this issue is that the minimum and maximum hours in the SMART configuration are set to the same value. This setup restricts SMART from...
In PMI, forecast periods like May can become locked after a certain point to protect finalized data. If you have the right role (e.g. Operational Manager, Controller), but still can’t edit, it’s likely due to Period locking being active. What to do: Check Period Locking: Go to Advanced settings > Period locking Look for a padlock icon next to May. If it’s locked, click to unlock — this...
In PMI, the Closing inventory value for one month automatically becomes the Opening inventory value for the following month. If the field appears locked or non-editable, here’s what to check: Possible Reasons & What to Do: 1. The period is locked Once a month has ended, PMI treats it as finalized (actuals). Fields like Closing inventory are locked to protect reporting accuracy. Solution:...
Issue: You’re trying to change rates (or other values like hours, productivity, or labor costs) for a past month in PMI—like April—but the fields are locked and uneditable. Why It Happens PMI automatically locks all historical data to preserve reporting accuracy. Once a month ends, the system treats that data as actuals, not forecasts. This affects all modules, including the Cockpit and...