The Mapping Demo is the first step when preparing an anonymous demo site with fictitious departments and property names. It’s accessible under Global settings > Mapping Demo in PMI. Note: this feature is available only to d2o employees What’s it for? Use Mapping Demo to create a deployable demo site based on existing chain databases. This is great for demos or training purposes where real...
To manually link forecast revenue from the Revenue & Productivity (R&P) module to the Planning module in PMI: Go to the P&L module → Accounts. Select the account you want to link (e.g., Room Revenue). Under Source Definition, choose the source data, such as: Hotel Name → Room Revenue (Forecast) Save your changes. This method gives you full control and allows you to override...
If you want to use previous mapping decisions as a reference when working with new data, follow these steps: Go to Mapping Accounts: Access Mapping Accounts from the main dropdown in PMI, or click the red alert box on the Home screen if mapping is required. Select Property and View Options: Choose the relevant property (or “All” if comparing across multiple) and enable all relevant View...
In the Management Perspective view, currency is indicated on the right-hand side of the screen—typically shown as a label like K TRY, K EUR, or K USD, depending on the property’s configuration. This denotes that the performance values are displayed in thousands of the selected currency. To confirm or adjust the currency in use, go to Administration → Advanced Settings → Currency Settings....
In legacy PMI views — such as Management Perspective, Flash Report, Benchmarking, Portfolio Perspective, Schedule, and Labor Cockpits — tables are static. This means you cannot: Add new columns (e.g., “Yesterday’s Forecast”) Move columns around Resize or sort columns manually These views are fixed by design and don’t support user-level customization. Where Table Customization Is...
The Benchmarking module in PMI does not support graphs at all — neither in the desktop version nor in the app. It is a table-only feature designed for data comparison, not visual display. Common Confusion: Flash Report vs. Benchmarking Flash Report (in the PMI app) does include graphs such as lines and bars, and offers visual comparisons. Benchmarking, by contrast, focuses on numeric...
If you notice a significant difference in SMART hours between two months — like April and May — the most common explanation is a change in the Productivity forecast. Quick Explanation SMART hours are calculated using the following formula: SMART Hours = Cost Driver ÷ Productivity Forecast So, if the Productivity forecast is lower in May, even with the same cost driver (like number of covers...
If you receive a message stating that “the user already exists in the chain” but cannot locate them through a search, follow these steps: Steps to Resolve Navigate to Chain Level. Ensure you’re searching from the chain level in the breadcrumb navigation. Users associated with specific properties may not appear unless you’re viewing from the top level. Include Deactivated Users in Search....
You’re using the Budget version in the P&L module, but the staff-related column shows a different label—perhaps “Scheduled” or something entirely custom. Here’s why that happens and how to fix it. The Real Reason: This setting isn’t controlled in the P&L module—it’s actually configured in the Cockpit. To make the column reflect Budget hours rather than another value (like Scheduled),...
Common Cause:In most cases, the discrepancy is due to how the Cost Driver (Room Nights) is configured in the Cockpit. The Cockpit might be using Room Nights from the previous day as a cost driver. The Rooms Live Forecast typically shows Room Nights for the same day. This mismatch leads to differing totals, even if the forecast source and timing are aligned. What to Do: Open the Cost Driver...