Problem You saw an option in the Timekeeping System (TKS) mapping to assign different proportional cost rates and wondered: “If I pay someone at 20% of the normal rate, why can’t I reduce their hours for RevPOLU / PMI?” Explanation In PMI, hours and cost are handled separately: Hours represent actual worked time and are used in productivity KPIs like RevPOLU. Cost rates in TKS mapping adjust...
What the Row Colors Mean in the Account Mapping Table The Account Mapping Table uses color indicators to help you quickly understand the status of each row and determine whether any action is required. PMI does not automatically map new accounts; however, it may automatically remap existing mapped accounts when hierarchy changes occur. Below is an overview of what each color represents and...
If you’re missing OTB (On The Books) data for a department in PMI (like Breakfast for example), here’s what to check: Step 1: Check OTB Interface Mapping Even if revenue mapping exists (e.g., for Breakfast under StayNTouch Rover_Revenue), OTB requires its own mapping. Go to Mapping > Accounts. Switch interface to StayNTouch Rover_OTB (or the relevant OTB interface). Verify that Breakfast...
If you want to use previous mapping decisions as a reference when working with new data, follow these steps: Go to Mapping Accounts: Access Mapping Accounts from the main dropdown in PMI, or click the red alert box on the Home screen if mapping is required. Select Property and View Options: Choose the relevant property (or “All” if comparing across multiple) and enable all relevant View...
Ensure that revenue linked to each account is accurately mapped and displayed in PMI. Start by reviewing the Flash Report to confirm that imported data aligns with your expectations. When hovering over a figure in the Flash Report, the tooltip will display: The actual accounts imported from your PMS (Property Management System) or POS (Point of Sale) system. The associated revenue for each...
The data in PMI are extracted not only from an export file we receive but also through various active APIs that provide real-time data from the source system interface. If you find any discrepancies, you can cross-check the figures using the Import status module in PMI. The module lets you track down imported data at a granular level, which can considerably simplify the process of validating...
Here is a short introduction to understand how values or accounts are split across multiple departments in PMI. Split Mapping Overview: Splits allow you to allocate a percentage of an account’s value to multiple departments. For instance, if a revenue account is relevant to both the Executive Lounge and Breakfast, you can use the “Split mapping” feature to divide the value accordingly....