Low SMART Hours?
If your cockpit displays unexpectedly low SMART hours, the most common cause is that the Productivity forecast is set too high. Why This Happens:...
Live forecast
The Pioneers Behind PMI: From Deadline to Online Empowerment
d2o, short for Deadline2Online, founded in Norway in 2000 by CEO Young N. Nguyen, d2o embraces Scandinavian values of sustainability, shifting...
Providing context for better insights
Issue: Users ask broad questions like “Where is my data?” or “What do these figures tell you about my productivity?”without providing sufficient...
Can you activate a Live forecast accuracy report in Power BI?
The PMI system integrates Live forecast accuracy into its PMI Index calculations. Although Live forecast accuracy contributes to the PMI Index,...
Why is the hours total different in the table and the graph?
The difference in hours comes down to the type of forecast being displayed: Management Forecast (Table): This is the forecast set manually by...
Glossary of Terms
Stuck on a term or abbreviation? Check out our PMI Glossary for quick definitions and insights into common terms and abbreviations. Simplify...
Key Notes for Adjusting Min/Max Settings
Effect of Changes: Changes to Min/Max settings will impact the current year and all future years but will not apply to past years. Global...
Resolving Data Discrepancies Between PMI and Your Source System
The data in PMI are extracted not only from an export file we receive but also through various active APIs that provide real-time data from the...
Excluding segments from driver-based calculations
It is not possible to stop Machine Learning (ML) from including an existing segment in the driver-based calculation. If the ML Live Forecast...
Troubleshoot data in the Import Status view
Accessing the Import Status View: Navigate to the main menu and select Import Status. Choose your desired chain, property, status, and interface...